Welcome to the Vmoto Warranty Information page. Here you will find all the details regarding the warranty coverage for your Vmoto electric scooter or motorcycle. Understanding your warranty ensures you can enjoy your vehicle with peace of mind, knowing that you are covered for any manufacturing defects and supported by our professional service network.

Who is the warrantor?

This warranty is provided by Vmoto Soco International, with headquarters located at:

• Vmoto Limited: Level 48, 152-158 St Georges Terrace, Perth, Western Australia 6000, Australia
• Vmoto International: 15, Zhongxing East Road, Lishui Economic Development Zone, Lishui District, Nanjing 21 1200, Jiangsu Province, China
• Vmoto Europe: Boekweitstraat 95-97, 2153 GK Nieuw Vennep, The Netherlands
• Vmoto Italy: Viale Fratelli Casiraghi, 427, 20099 S. San Giovanni, Milan District, Italy

Who does this warranty cover?

This warranty covers the original purchasers and subsequent owners of Vmoto electric scooters and motorcycles that are imported and sold through authorized Vmoto dealers.

What does this warranty cover?

Vmoto warrants that each product is free from defects in material and workmanship during the warranty period. The warranty covers essential parts such as: battery, hub motor, frame, swing-arm, motor controller, wiring, shock absorbers, brake assemblies, wheels, throttle, fairings, any factory-installed accessories.

This warranty does not cover:

• Products not supplied by Vmoto or unauthorized dealers
• Routine maintenance, wear and tear, and cosmetic issues
• Damage caused by misuse, racing, or unauthorized modifications
• Products with altered or removed identification numbers
• Incidental or consequential damages (e.g., loss of time, income)

Duration of the warranty

The warranty period starts from the date of delivery to the original purchaser:

• General parts: 2 years or 12,500 miles, whichever comes first
• Battery: 3 years or 30,000 miles, whichever comes first

Owner responsibilities

Owners are responsible for:

• Understanding and following the product manual and warranty terms
• Performing recommended maintenance and servicing
• Learning and obeying all relevant laws and safety practices